Bombela Concession Company (Pty) Ltd


Tel: +27 (0) 11 446 6800
Fax: +27 (0) 11 446 6804
Physical Address: The Ingress Building 2, 1st Floor, 23 Magwa Crescent, Waterfall City, Midrand

pointerGautrain Contact Page

For all Gautrain related queries, compliment or complaints please visit the Gautrain contact page.

phoneGautrain Call Centre

Gautrain Call Centre 0800 GAUTRAIN (428 87246)

smsGautrain SMS Service

  • To register for service updates, SMS the word “ALERT” to 44181 at a once-off cost of R1
  • To receive SMS alerts on the Bus service, SMS the word “Bus” to 43347
  • To receive SMS alerts on the Midi-bus service, SMS the word “Midibus” to 43354

mobileGautrain Mobile App

Download the official Gautrain App free of charge to access details on fares, routes and train Schedules.  The mobile app also allows you to track your bus in real-time.