Fares and Ticketing
Gautrain has a balanced approach in its fare policy aimed at making the service attractive and affordable to broad sectors of the population. In principle, Gautrain fares are designed to be lower than the cost of using a private car for the same journey yet more expensive than those of existing public transport options.
The fare collection system is based on a contactless smart-card (CSC) system which enables customers to load a variety of different journey products, ranging from pay-as-you-go to Train Passes. Customers have the opportunity to register their cards online. A registered card enables users to block their card in the event of it being lost or stolen. Users can then apply to have the funds on the existing card transferred to a new registered card.
Gautrain Cards are available from all ticket offices and Ticket Vending Machines (TVM) at stations, as well as from selected off-site retailers. The card allows seamless transfer between the bus, train and parking facilities. Customers using more than one service within a single journey enjoy a reduced fare.